Privacy Policy

This Privacy Policy explains how VEUGA ("VEUGA", "we", "us"), operated by VEUGA Network LLC, collects, uses, and protects your information when you use our website and services (the "Service"). We've written it to be readable, not just compliant.

1. Who we are

VEUGA is an AI marketing platform operated by VEUGA Network LLC, based in Dubai, United Arab Emirates. For privacy questions, contact [email protected].

2. What we collect

We collect only what we need to run the Service:

• Account information — your name, email address, and authentication identifiers, handled through our authentication provider.
• Business inputs — the URLs and business details you submit so the agents can produce your strategy and assets.
• Generated content — the plans, keyword research, and assets produced for you, stored so you can return to them.
• Billing information — processed by our payment provider; we do not store full card numbers.
• Usage data — pages visited, features used, and basic device and log information, to keep the Service reliable and improve it.

3. How we use your information

We use your information to provide and operate the Service, generate your marketing strategy and assets, process payments, communicate with you about your account, maintain security, and improve our product. We do not sell your personal information.

4. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we rely on the following legal bases: performance of our contract with you, your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.

5. Sharing and service providers

We share data only with the processors that make the Service work — including cloud hosting, authentication, payment processing, email delivery, and AI model providers that generate your outputs. Each processes data on our behalf under appropriate agreements. We may also disclose information where required by law.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. You can delete your generated content at any time, and you can request deletion of your account and associated data. Some records may be retained where required for legal, tax, or security purposes.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email [email protected]. You also have the right to lodge a complaint with your local data protection authority.

8. Security

We protect your data with encryption in transit, access controls, row-level security on our database, and least-privilege practices across our infrastructure. No system is perfectly secure, but we work continuously to safeguard your information.

9. International transfers

We operate from the UAE and use service providers that may process data in other regions. Where data crosses borders, we rely on appropriate safeguards consistent with applicable law.

10. Changes to this policy

We may update this policy as the Service evolves. We'll revise the "last updated" date above and, for material changes, notify you through the Service or by email.

Questions about this policy? Email [email protected].